- Free Canada wide shipping will be applied to all orders of $65 and over (before applicable tax and after promotional discounts have been applied)
- Flat rate shipping of $10 will apply to all Canada wide orders under $65
- Free US (Continental) shipping will be applied to all orders of $65 and over (before applicable tax and after promotional discounts have been applied)
- Flat rate shipping of $15 will apply to all US (Continental) orders under $65.
- Orders will be packaged and shipped out within two business days
- A tracking number will be emailed as soon as your order has been processed.
- US customers are responsible for custom duties and taxes as we have no control over these fees.
In an effort to ensure that you’re completely satisfied with your order, we will accept returns of any unopened, undamaged products within 14 days of receipt for a full refund (not including shipping costs). Return shipping costs are the responsibility of the customer.
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
To start a return process please email firstname.lastname@example.org.
We want our customers to enjoy shopping with us so if there are any issues with your products or shopping experience, please let us know and we will do our best to help.