If your order has not yet been processed, we can cancel the order for you. If the order has already shipped out you will have to follow the full return process. Please email us at hello@takegoodcare.ca to inquire about your order status and request a cancellation.
Unfortunately once orders are submitted, they cannot be edited. If your order has not yet been processed, we can cancel the order for you and you can re-order. If the order has already shipped out you will have to follow the full return process. Please email us at hello@takegoodcare.ca to inquire about your order status and request a cancellation.
If you receive a damaged item in your order please email us as soon as possible at hello@takegoodcare.ca, with a description and picture of the item and we will work with you to resolve the issue.
Yes! Every order we ship out no matter how big or small will receive a selection of samples. We cannot guarantee availability of specific samples, as they will be constantly changing but have no fear, there will be samples.
We currently only ship to Canada and the United States. Please refer to our Shipping & Returns page for more details.
Orders within Canada will not be charged customs and duties as all products are shipped from Toronto, ON. Orders going to the United States may incur customs and/or duties charges based on your location. All customs and duties charges are the responsibility of the customer.
All order are shipped through Canada Post in Canada and USPS in the United States unless otherwise noted. Shipping methods are subject to change in an effort to provide the best service possible.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
You can create an account here.
If you forgot your password, you can reset it here.
Yes! We are excited to be able to offer gift cards to our shop. You can add them to you cart here.
We currently accept credit card payment by Visa, Mastercard and through PayPal.
All our pricing is set in Canadian Dollars
All gifts with purchase will be manually added to each order. It won't automatically appear in your cart but will magically appear in your shipment!